FAQ
1. What is Adora Aura? Adora Aura is a brand that offers a unique blend of female beauty products and fashion items. We're dedicated to empowering women to embrace their individuality and express themselves through beauty and style.
2. Where are Adora Aura products made? Our products are crafted with care and precision in facilities known for their adherence to high-quality standards. We work with reputable manufacturers to ensure the finest quality for our customers.
3. Are Adora Aura products cruelty-free? Yes, we are committed to cruelty-free practices. None of our products are tested on animals.
4. How can I track my order? Once your order is processed and shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your package on our website or through the shipping carrier's website.
5. What is your return policy? We want you to love your Adora Aura purchase. If for any reason you're not satisfied, you may return the item(s) within 30 days of delivery for a full refund or exchange. Please refer to our Return policy page for more details.
6. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on the destination. Please check our Shipping & Delivery page for more information.
7. Are your beauty products suitable for sensitive skin? Our beauty products are formulated to suit a wide range of skin types. However, if you have specific concerns about sensitive skin or allergies, we recommend reviewing the ingredients list or consulting with a dermatologist before use.
8. Can I cancel or modify my order after it has been placed? Once an order is placed, we start processing it promptly to ensure timely delivery. Therefore, modifications or cancellations might not be possible. Please reach out to our customer support team immediately after placing the order for assistance.
9. How can I contact customer support? You can reach our customer support team via email at support@adoraaura.com